This seems like a well organized and well run establishment. I liked the size of the inventory and this is helped me decide to visit Sandles even though it's about an hour away. The people were all friendly and professional. My only complaint would be that, after my test drive, I mentioned to the sales representative that there was a warning about the battery on the dash and there seemed to be not enough charge in the battery to lift the trunk automatically. He said it would be checked out and replaced if necessary. Apparently, the battery passed the maintenance check but the trunk was having the same issue when I went to pick up the car. Luckily, one the mechanics, "Shaggy", was unwilling to let me drive away without a new battery. He found one nearby and had a new battery in the car in less than an hour. He even texted me later and provided his personal number in case I had any issues. I was really impressed by him. Overall, it was a great experience and I would recommend Sandles to a friend or use them again myself.